Australian Red Cross
If you have lost contact with family members in Ukraine or Russia as a result of the
current and recent situation, you should first attempt to contact them directly. If you
cannot establish contact, call Australian Red Cross hotline on 1800 875 199 or email
firstname.lastname@example.org for assistance. They can collect an enquiry but it may take some
time before they can provide an update on your case. Please see details in the attached brochure.
Working with Red Cross and Red Crescent colleagues across the world we help to find
loved ones who have gone missing during war, conflict, disaster or as they travel along
Their service is free of charge, confidential and available to anyone in Australia. They can
open a case for you and work with their counterparts overseas to follow up enquiries.